8 Questions You Should Ask Before Hiring a Professional Window Cleaner

Clean windows are important for all homes and businesses. Hiring a professional window cleaner saves time, ensures safety, and provides better results than doing it yourself. However, not all window cleaning companies are equal. 

In our last blog post, we talked about qualities to look for in a professional window cleaning company, from experience and equipment to transparent pricing and a satisfaction guarantee. As part of the process of finding the right service provider, you must ask the right questions in order to gain the information you need about the company. 

If you’re considering your options for professional window cleaners, keep reading to learn eight questions you should ask before making a decision. 

1: Are You Licensed and Insured?

One of the most important questions to ask a professional window cleaner is whether they’re licensed and insured. Proper licensing shows that the company adheres to local regulations and upholds industry standards. Insurance protects you in the case that anything goes wrong and ensures you won’t be held liable for accidents or damage. 

If a professional window cleaner can’t provide evidence of licensing or insurance, don’t work with them. Your home or business will thank you!

2: What Services Do You Offer?

Another important question to ask a professional window cleaner before hiring them is what services they offer. Just because a company does window cleaning doesn’t mean they’re the best fit for you. Working with a full-service company can save you time and money by allowing you to get everything you need from one provider.

In your initial inquiry, clarify that the company has the services you’re looking for, whether it’s interior or exterior cleaning, screen cleaning, track/sill cleaning, or hard water stain removal. If you’re looking for services for a multi-story home or commercial building, make sure they’re equipped to do that. 

3: What Equipment and Cleaning Solutions Do You Use?

The world of window cleaning is wide, and not every professional window cleaner uses the same equipment and cleaning solutions. It’s important to choose a company that uses professional-grade tools and eco-friendly, non-toxic cleaners. Without the right cleaning products, you risk harming the environment, your pets, your landscaping, and your window films or treatments. 

4: Do You Have References or Reviews?

If you want to ensure a job well done, it’s essential to check a professional window cleaner’s online reviews and testimonials. If this information is not readily available on the internet, ask the company if they’re willing to provide references from recent clients. Look for patterns in customer feedback to determine whether the company is known for punctuality, professionalism, and reliability. 

5: How Do You Ensure Safety During the Job?

The last thing you want is an accident on your hands. Discuss safety protocols for working at high heights, especially on multi-story buildings. Ask about how they train their staff and ensure they adhere to OSHA guidelines. Not only do these safety measures protect the professional window cleaners themselves, but they also keep you and your home safe. 

6: What Is Your Pricing Structure?

For homeowners on a budget, pricing is a major factor involved in their decision between professional window cleaners. The cost of your cleaning services will vary depending on the size of your property, the extent of the buildup on the windows, and the specific type of services you require. 

To get a clear picture of the price, inquire whether their pricing is based on the number of windows, the total surface area, or the amount of time the job takes. Ask for a clear, written estimate and clarity if there are any hidden fees or extra charges. 

7: What Is Your Availability and Scheduling Process?

Before hiring a professional window cleaner, ask how far in advance you need to book, especially if you’re on a tight deadline. Find out how flexible they are with rescheduling services and weather delays. Inquire about recurring service plans for maintenance if that’s something you’re interested in.

8: Do You Offer Any Satisfaction Guarantees or Warranties?

If a professional window cleaner is confident in their services, they’ll stand by their work with a guarantee or warranty. Discuss with them what will happen if you aren’t satisfied with the services performed. Ask about touch-up policies and how they ensure quality work. 

Trust Us as Your Professional Window Cleaner

If you’re looking for a professional window cleaner you can trust, you’re in the right place. At Vue Window Cleaning, we’re committed to providing you with quality window cleaning services. Contact us today to get a free quote or learn more about how we can help you.